Page 140 - 08.11.2025 Council Packet

• Delinquent accounts review and submission to collections.
• Public Service Commissioner's reports and submissions, PCA calculations - Michelle
• DBF invoices review and processing- Melissa and Linda
• EA invoices review and processing- Melissa and Linda
• RE tax reductions in assessments- Dollar General appeal. Snow Hill Appeal Cort with D. Gaskill.
• Credit card payments and processing, Bridge Pay end of life and termination of services in
discussion.
• Bank reconciliations and journal entries - Melissa
• Electric rate study paperwork and necessary reports for evaluation
• Working with Booth and Assoc- work in process
• Water and electric meter readings- Michelle
• Smart metering project planning and Tyler integration- work in process
• Check processing and credit card payments, review registers, checks, and the Town’s card
payments - Shirley
• Department meetings scheduled, projects, and planning.
• New department positions filled. New accountant job with ongoing training. New CS
representative start date 08/11
• Implementation of new Tyler modules for code enforcement, assets, and project accounting.
• Tech MD new Sequel server and Tyler migration, meetings and discussions.
Human Resources Director
• Completed the onboarding process for a new Accountant, Linda Johnston, on Monday, July
28th.
• Will be onboarding a new Customer Service Representative, Josephine McGraw, on 08/11/25.
• Still working with Jamey, LGIT, insurance adjusters, and engineers on the Franklin Ave. insurance
claim - there was a subsequent claim filed after repairs started - they are scheduled to come on-
site on 08/20/25.
• Filed a workers' compensation claim.
• Working with other staff members to order food and plan for the staff gathering on 08/07/25 -
most town offices will be closed for this gathering.
• Established first round interviews for permit coordinator between 08/12-08/15.
• Updated phone lists, birthdays, and anniversaries.
• Processed payroll and all related reports on 07/28/25.
• Save the dates:
• Employee Summer Gathering: 08/07/25.
• Jolly Rogers: 08/23/25. Contact me if you wish to attend.
• Employee Narcan training: 09/16/25. More information to come.
• Open positions:
o Permit Coordinator - Planning
o Chief Plant Operator - Wastewater
o Police Communications Officer Part-time - Police

Planning Department
• Preparing for the Historic District Commission meeting 8/6/25- 5 cases
• Preparing for the Planning Commission meeting 8/13/25- 1 case
• Developing a plan to effectively assume and carry out the duties of the Permit Coordinator while
the position is vacant
• Reviewing new applications for the Permit Coordinator position

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08.11.25 Council Packet Page 137 of 140